Telemedicine & Telehealth

Term: [Spring, 2012]

Campus: [Claremont]

Location: McManus 31

Day(s) & Time: [Saturdays: 1:00 pm – 4 pm]

Instructor: [Dr. Samir Chatterjee, Professor]

Core Faculty Liaison: [‘same’]

Contact Information:
School of Information Systems & Technology
Claremont Graduate University
Room 224, ACB;
909-730-8898 (cell)

Course Overview:

This course covers the theory and practice of Telemedicine, Telehealth and E-Health. Telemedicine can be defined as the provision of health care services, clinical information, and education over a distance using telecommunication technology. Telehealth is understood to mean the integration of telecommunication systems into the practice of protecting and promoting health while telemedicine is often restricted to remote consultations between physicians and patients. With the advent of the Internet in the 1990s, the word E-Health has emerged that refers to all forms of electronic health care delivered over the Internet, ranging from informational, educational, and commercial “products” to direct services offered by professionals, nonprofessionals, businesses or consumers themselves.

This course will cover the necessary content through lectures and supplementary reading materials. The course will have a project focus in which students (individuals or groups) will conduct telemedicine projects on a variety of topics.

This class in the past has always visited a telemedicine clinical site (once to India and another time to Northern California). The students and instructor will take a similar trip which is currently being planned.  This year the entire class will go to Silicon Valley to attend the American Telemedicine Association Annual Meeting 2012 to be held from April 29-May1.

Prerequisites: IS 306 or permission of instructor

Objectives for Student Learning (Course and Program):

Program Learning Outcomes
Course Learning Outcomes:

Graduates are prepared to be leaders in the IS field

Graduates have core IS knowledge

Graduates can integrate IS & business foundations

Graduates have perspective on business and real world

Graduates have communication, interpersonal, and team skills

Graduates are able to think analytically and creatively

Graduates have required career-specific skills

Upon completion of HIM 378, students will know:
What telemedicine and Telehealth is x x x
How to evaluate different telemedicine applications and systems x x
How to work with vendors of telemedicine x x
How to work with video-conferencing and telemedicine systems x x x
What are the security and privacy issues in telehealth x x
How telemedicine is being used in various parts of the world x x
What business models work in telemedicine x x
What are the legal and ethical issues in telehealth x x
How actual clinics are utilizing telemedicine technologies through demonstrations (site visit) x x x x x

Text and Readings:

  1. Marlene M. Maheu, Pamela Whitten and Ace Allen. E-Health, Telehealth and Telemedicine: A Guide to Start-Up and Success. Jossey-Bass Inc, a Wiley Company, 2001.
  2. Mobile Telemedicine: A Computing and Networking Perspective [Hardcover] Yang Xiao (Editor), Hui Chen (Editor)ISBN-10: 1420060465 | ISBN-13: 978-1420060461 | Publication Date: June 3, 2008 | Edition: 1

Course Requirements

  1. Regular attendance and active participation in class.
  2. Preparation of reading and discussion of class assignments.
  3. Prepare, complete and submit all group projects.
  4. Take all quizzes and exams.
  5. Submit the final research report.

E-Portfolio Requirement: In order to improve its courses, SISAT tries to assess student learning directly. As part of this, and in view of our emphasis on using information technologies, we require that every student in every course must document some aspect of their learning in the course using an e-portfolio.  E‑portfolios must be done with the Claremont Conversation Online.

(For more details, see:

To satisfy this requirement, an entry in the student’s e-portfolio must be created with the template page for this course, and it must address the learning objectives for the course and program.  These are listed in the matrix above and in the CCO e-portfolio page template for this course.

The instructor will determine whether the entry suitably reflects course- and program-related learning.  She/he may ask the student to revise and resubmit the entry. There are many possible suitable entries.  Possible examples include the deliverables for a class project, a paper written as a result of the course, or a series of blog entries.  Any entry is acceptable that demonstrates that the student knows more about the course content than she/he did at the beginning of the course.  It is important that the entry be non-trivial, but it need not be a major new undertaking either.  Entries are intended to be a representation of what was learned.

This is a special assignment.  It is not used in calculation of your course grade; it is a requirement to get a grade.  No final grade other than “Incomplete” (except “Unsatisfactory”) will be assigned for the course until you have posted a suitable entry to your e-portfolio.  Any e-portfolio entry intended to be used to satisfy the requirement for the course must remain in the student’s CCO e-portfolio for at least one month following the course, to allow time for archival of pages to occur.

Because entries to an e-portfolio provide you with an opportunity to reflect on your learning, we encourage you to create more than the one required entry, to share your entries with your classmates, and to collect entries across your classes—in effect, creating a online collection of postings about what you have been learning.  Such collections have value in expressing to yourself and others what you have learned in your degree program.

Grading components

Mid-term Exam 20%
Project #1 10%
Project #2 10%
Quiz 10%
Journal paper presentation 10%
Research Report and presentation 15%
Blogging experience of the field trip 15%
Class Participation 10%
Total (100%) 100%

Grading scale

97% – 100% A+
93% – 96.9% A
90% – 92.9% A-
87% – 89.9% B+
83% – 86.9% B
80% – 82.9% B-
77% – 79.9% C+
73% – 76.9% C
70% – 72.9% C-
Less than 70% U

Schedule (This is suggested only. Deviations maybe necessary)







1. 1/21/12 Introductions & DefinitionsTelemedicine and the health care System    (intro slides) MWA: Chap 1
 2. 1/28/12 Telemedicine Technologies(slides for this week)

Overview of Video-conferencing

MWA: Chap 3; handouts Guest Speaker (slides): Dr. Charles Brown
3. 2/4/12 Clinical Applications:Teleradiology (slides)

Telemedicine and primary care

MWA: Chap 4 Slides on video
4. 2/11/12 Patient care and monitoring (slides)Telemedicine reimbursement manual XC: Chap 1 & 2 Project #1 handed out
5. 2/18/12 Clinical Applications:Behavioral Telehealth (slides)

Telemedicine taxonomy and Internet Video

Guest Speaker: Paul Simms (Loma Linda Univ.) slides here.
 6. 2/25/12 Telemedicine and the Military, initiatives within the VA Guest Speaker, Dr. Len Kleinman, LA VA (slides)Project #1 due
7. 3/3/12 Mobile Diabetes Management(slides here) XC: Chap 8 & 9 Project #2 handed out
 8. 3/10/12 Mid-term examination
3/10 – 3/18 SPRING BREAK
9. 3/24/12 Privacy, and Security of Data(Security slides) MWA: Chap 7XC: Chap 10 Journal Presentations
10. 3/31/12 Legal and Ethical Issues MWA: Chap 8 Journal Presentations
 11. 4/7/12 Telecardiology, mobile Congestive Heart Failure (slides) XC: Chap 4 & 5
12 4/14/12 Computerization of Medical Records and e-Health Services (slides) MWA: Chap 6
12. 4/21/12 Malpractice and Risk Management MWA: Chap 9
 13. 4/28/12 NO CLASS Class trip to ATA 2012 in San Jose Final Quiz (online) Leave April 29

Return May 1

14 5/5/12 Research Presentation Project #2 due

[MWA: Maheu Book; XC: Xiao & Chen Book]

Journal Presentations:

Each student will choose a journal article from E-Health & Telemedicine journal which is the flagship journal of the American Telemedicine Association. You can also choose another journal. Consult with the instructor. The article must have been recently published (not more than 3 years old). The student job is to summarize the contribution of the paper and critique it. You can use PowerPoint slides for this. Each student will get 30 mins to do the presentation.

Research Report:

Each student will pick a topic for further research related to Telemedicine. The objective of the research is to find new advances, collect data, conduct analysis and present your findings to the entire class.

Blogging the experience of visiting actual telemedicine site:

Each student will share their experience and learning from the various presentations, demonstrations and clinic demos of the site that will be visited.

Policy on Plagiarism:

If I find that you have plagiarized your work, and then based on the consultation with the Dean, I will either assign you an F for the assignment or depending upon severity of the issue, assign you an F for the entire course.