1. Areas of Specialization in Information Systems
User training, e-Learning systems, knowledge management and organizational memory, social technologies

2. Post-secondary Education
PhD (Business — MIS), Indiana University: 1987.
MBA, Indiana University: 1986.
MA (Economics), The University of Calgary: 1980.
BSc (Computing Science), The University of Calgary: 1970.

3. Employment History
Associate Director/Acting Director, Claremont Graduate University, Center for Information Systems and Technology, 2013-.
Professor, Claremont Graduate University, School of Information Science/School of Information Systems and Technology/Center for Information Systems and Technology: 1998-.
Fletcher Jones Chair in Technology Management, Claremont Graduate University, School of Information Science/Information Systems and Technology: 2003-2012.
Department Chair/Dean, Claremont Graduate University, School of Information Science/School of Information Systems and Technology/Center for Information Systems and Technology: 1998-2008.
Associate Professor, The Claremont Graduate School/University, Information Science: 1993-1998.
Assistant Professor, The Claremont Graduate School, Information Science: 1987-1993.
Research Associate, Developmental Training Center, Indiana University: 1986-1987.
Instructor, School of Business, Indiana University: 1983-1986.
Planning Analyst, British Columbia Telephone Company, Vancouver, Canada: 1981-1983.
Economist, Transport Canada Air Administration, Edmonton, Ottawa and Toronto, Canada: 1974-1980.
Teaching Assistant, Department of Economics, The University of Calgary: 1973-1974.
Computer Programmer, Bercov Computer Consultants Limited, Calgary, Canada: 1969, 1970-1971.

4. Personal Information
Birthdate: November 29, 1948.
Birthplace: Calgary, Alberta, Canada.
Citizenship: USA.
Marital Status: Married, 2 children.

5. Notes
The Claremont Graduate School changed its name to Claremont Graduate University on July 1, 1997. The School of Information Science changed its name to School of Information Systems and Technology on July 1, 2005 and to the Center for Information Systems and Technology on July 1, 2012.