Position: Professor, Fletcher Jones Chair of Design, Technology & Management
Founding Director, Innovations Design Empowerment Applications Laboratory (IDEA Labs)
Center for Information Systems & Technology
Claremont Graduate University
130 East Ninth Street
Claremont, CA 91711-6190
Phone: 909-607-4651 or 909-621-8209
Dr. Chatterjee is Professor and Fletcher Jones Chair of Design, Technology & Management at CGU’s Center for Information Systems & Technology (CISAT). He is also considered a leading technology designer and scholar in the area of healthcare informatics, machine learning for healthcare, design science and networking/cyber-security. He joined CGU in July of 2001. He founded the Network Convergence Laboratory made possible by a grant from the National Science Foundation in 2002. NCL then changed its name to IDEA Labs (Innovations Design Empowerment Applications Laboratory). In May 2015, he was awarded the distinguished lifetime achievement award for contributions to Design Science Research, presented by the AIS design community. In 2017 he was selected as Schoeller Senior Fellow 2017 by Dr. Theo and Friedl Schoeller Research Center for Business and Society in Nuremberg Germany. In August of 2017, Chatterjee was chosen as a recipient of the Mahatma Gandhi Pravasi Samman, an award given by NRI Welfare Society of India in recognition of the high accomplishments of Indians living outside of India. He has been an adjunct faculty at the Keck Graduate Institute of Applied Life Science where he taught a course on Healthcare Informatics and has taught previously at Peter F. Drucker and Ito School of Management, in their executive MBA program. From 2017-2020, he was a visiting Professor of Design & Innovation at USC Iovine & Young Academy. Prior to joining CGU, he was an Associate Professor of CIS at Georgia State University‘s Robinson College of Business in Atlanta. He has been a visiting scholar at Indian Institute of Management, (Ahmadabad & Kolkata) and the Kanwal Rekhi School of IT at IIT Mumbai.
Dr. Chatterjee’s initial research focused on technical algorithm design in high-speed networks such as congestion control in ATM networks, performance of TCP over asymmetric networks and graph models. In 2000-2001 he became active in VoIP area and helped the SIP standardization process which eventually led to the formation of ITU-T standard known as H.350 that is a standard feature in today’s Cisco and Polycom VC products. During this time, he published extensively on multimedia networks and IP convergence area. Today his work is highly transdisciplinary that crosses domains such as computer science, persuasive technology, evaluation, design/usability, health sciences and behavior psychology. Since 2006 he has been an evangelist and champion of Design Science as a research method in IS community. He started the successful DESRIST series of conference, and his book co-authored by Prof. Alan Hevner Design Research in Information Systems: Theory & Practice is the best-selling book in the field. One of his design methodology research paper that appeared in JMIS is the most cited DSR paper in IS community since publication date. He works closely with his graduate students in the lab and at any time the lab has several projects with 4-6 doctoral students involved in various stages of their dissertation.
His entry into healthcare field has been via Telemedicine. He has worked extensively on several new telemedicine technologies and one of his Telemedicine Taxonomy paper is heavily cited in the field. He is also considered a thought leader in the the emerging field of Persuasive Technology which is a stimulating interdisciplinary research field that focuses on how ICT can be designed to influence people’s attitudes and support positive behavior change. His projects include designing ICT and mobile solutions to address chronic disease management such as obesity/diabetes, heart-failure, oral health hygiene. In 2013, he started working closely with Loma Linda Medical center on a remote monitoring technology to assist Congestive Heart Failure patients. That project eventually spun out of the lab into a digital health startup DCL Health. Currently he is focused on machine learning approaches to solve healthcare problems Current projects in human floruishing, cancer caregiver burden, stroke prediction, COPD mhealth apps are providing significant new insights. He is a sought after speaker worldwide having given keynote talsk and lectures at MIT Media Lab, USC, UCLA Medtech, Socal BioMed forum, Stanford University, Copenhagen Buisness School, Alto University in Helsinki, IIT Mumbai and IIM Kolkata.
He has published over 160 peer-reviewed articles in international conferences and journals including Communications of the ACM, IEEE Network, IEEE J. on Selected Areas in Communications, Journal of AIS, Computer Networks, Journal of MIS, Decision Support Systems, Journal of American Medical Informatics Association (JAMIA), Journal of Medical Internet Research (JMIR), Telemedicine & e-Health Journal, Sustainability, Information Systems Frontiers, Computer Communication, IEEE IT Professional, ACM CCR, Communications of AIS, Health Systems etc. He is the Editor-in-Chief of Health Systems journal, a flagship journal of the OR Society. He has served as an Associate Editor of the MIS Quarterly, a flagship journal in IS. He is on the editorial board of ISR, IEEE Transactions on Engineering Management, International Journal of Business Data Communications and Networking, Journal of AIS. He was an active IETF member affiliated to several working groups and a core group member of Video Middleware Initiative within Internet-2. He has been the General Chair for SIP Workshop at Supercom (2004, 2005), Healthcom 2003 conference and Mini-track Co-Chair for HICSS Conference. He has been on the program committee of several IEEE and ACM conferences and served as TPC Vice Chair for IEEE Technical Committee EntNet@Supercom.
He is widely considered a leading authority in design science research and is the founder of DESRIST conference. He was the Program Chair and founder for the 1st and 2nd International Conference on Design Science in IS&T (DESRIST2007) and is the general chair of DESRIST 2013, 2018. His research has been funded by National Science Foundation (NSF), National Institutes of Health (NIH), Internet2, Michigan Diabetes Center, The California Endowment, Northrop-Grumman, BellSouth, Institute for HeartMath, Loma Linda Foundation and several other corporations. He has served on several NSF panels, PI meetings and Computer Science and Telecom Board. He is member of Strategic Education Council of AHIMA, and AMIA Charter Academic member. He is also a senior member of IEEE, and ACM, IEEE Computer Society, IEEE Communications Society and Association for Information Systems. Dr. Chatterjee is a regular invited speaker at international meetings worldwide, consults regularly with Fortune 500 companies and serves as an adviser to many Indian IT companies. He has been nominated for the AIS Fellow award twice.
Dr. Chatterjee received a B. Tech (Hons) in Electronics & Telecommunications Engineering (1988) from Jadavpur University, India; an MS (1991) and a PhD (1994) in Computer Science from the School of Computer Science, University of Central Florida . His Ph.D thesis was on congestion control algorithms in ATM networks for multi-class service under the supervision of Dr. Mostafa Bassiouni. He was Co-founder & Chairman of VoiceCore Technologies Inc., which he formed back in 2001. In 2014, he launched DCL Health (Dr. Chatterjee’s Laboratories Health LLC), a wireless healthcare startup. He works closely with the Venture Capital and entrepreneurial startup community in Southern California area. He can be reached at firstname.lastname@example.org or email@example.com.