Position: Professor, Fletcher Jones Chair of Design, Technology & Management
Founding Director, Innovations Design Empowerment Applications Laboratory (IDEA Labs)
Center for Information Systems & Technology
Claremont Graduate University
130 East Ninth Street
Claremont, CA 91711-6190
Phone: 909-607-4651 or 909-621-8209
Dr. Chatterjee is Professor and Fletcher Jones Chair of Design, Technology & Management at CGU’s Center for Information Systems & Technology (CISAT). He is also considered a leading technology designer and scholar in the area of healthcare informatics, design science and networking/cyber-security. He joined CGU in July of 2001. He founded the Network Convergence Laboratory made possible by a grant from the National Science Foundation in 2002. NCL has recently changed its name to IDEA Labs (Innovations Design Empowerment Applications Laboratory) . In May 2015, he was awarded the distinguished lifetime achievement award for contributions to Design Science Research, presented by the IS design community. In 2017 he was selected as Schoeller Senior Fellow 2017 by Dr. Theo and Friedl Schoeller Research Center for Business and Society in Nuremberg Germany. In August of 2017, Chatterjee was chosen as a recipient of the Mahatma Gandhi Pravasi Samman, an award given by NRI Welfare Society of India in recognition of the high accomplishments of Indians living outside of India. He has been an adjunct faculty at the Keck Graduate Institute of Applied Life Science where he teaches a course on Healthcare Informatics and has taught previously at Peter F. Drucker and Ito School of Management, on their executive MBA program. Prior to joining CGU, he was an Associate Professor of CIS at Georgia State University‘s Robinson College of Business in Atlanta. He has been a visiting scholar at Indian Institute of Management, (Ahmadabad & Kolkata) and the Kanwal Rekhi School of IT at IIT Mumbai. Since 2017, he he is a visiting Professor of Design & Innovation at USC Iovine & Young Academy.
Dr. Chatterjee’s initial research focused on technical algorithm design in high-speed networks such as congestion control in ATM networks, performance of TCP over asymmetric networks and graph models. In 2000-2001 he became active in VoIP area and helped the SIP standardization process which eventually led to the formation of ITU-T standard known as H.350 that is a standard feature in today’s Cisco and Polycom VC products. During this time he published extensively on multimedia networks and convergence area. Today his work is highly transdisciplinary that crosses domains such as computer science, persuasive technology, evaluation, design/usability, health sciences and behavior psychology. Since 2006 he has been an evangelist and champion of Design Science as a research method in IS community. He started the successful DESRIST series of conference and his book co-authored by Prof. Alan Hevner Design Research in Information Systems: Theory & Practice is becoming the de facto reading in the field. One of his design methodology research paper that appeared in JMIS is the most cited DSR paper in IS community since publication date. He works closely with his graduate students in the lab and at any time the lab has several projects with 8-10 doctoral students involved in various stages of their dissertation.
His entry into healthcare field has been via Telemedicine. He has worked extensively on several new telemedicine technologies and one of his Telemedicine Taxonomy paper is heavily cited in the field. Today he leads the emerging field of Persuasive Technology which is a stimulating interdisciplinary research field that focuses on how interactive technologies and services can be designed to influence people’s attitudes and support positive behavior change. His current projects include designing ICT and mobile solutions to address chronic disease management such as obesity/diabetes, heart-failure, oral health hygiene and he is also working closely with Loma Linda Medical center on a remote monitoring technology to assist Congestive Heart Failure patients. He was program chair of Persuasive 2009 international conference. He was healthcare track chair for ICIS 2013. He regularly serves as Program Chair or on the program committee at conferences such as WITS, DESRIST, Persuasive technology and ICIS.
He has published over 145 articles in refereed conferences and journals including IEEE Network, IEEE J. on Selected Areas in Communications, Communications of the ACM, Computer Networks, Journal of MIS, Decision Support Systems, Journal of American Medical Informatics Association (JAMIA), Journal of Medical Internet Research (JMIR), Telemedicine & e-Health Journal, Information Systems Frontiers, Computer Communication, IEEE IT Professional, ACM CCR, Communications of AIS, Health Systems etc. He has served as an Associate Editor of the MIS Quarterly, a flagship journal in IS. He is on the editorial board of IEEE Transactions on Engineering Management, International Journal of Business Data Communications and Networking, Journal of AIS and Health Systems Journal (from Palgrave Macmillan). He was an active IETF member affiliated to several working groups and a core group member of Video Middleware Initiative within Internet-2. He has been the General Chair for SIP Workshop at Supercom (2004, 2005), Healthcom 2003 conference and Mini-track Co-Chair for HICSS Conference. He has been on the program committee of several IEEE and ACM conferences and served as TPC Vice Chair for IEEE Technical Committee EntNet@Supercom. He is fascinated with the potential of design science research methodology and is the founder of DESRIST conference. He was the Program Chair and founder for the 1st and 2nd International Conference on Design Science in IS&T (DESRIST2007), and is the general chair of DESRIST 2013. His research has been funded by National Science Foundation (NSF), National Institutes of Health (NIH), Internet2, Michigan Diabetes Center, The California Endowment, Northrop-Grumman, BellSouth, Institute for HeartMath, Loma Linda Foundation and several other corporations. He has served on several NSF panels, PI meetings and Computer Science and Telecom Board. He is member of Strategic Education Council of AHIMA, and AMIA Charter Academic member. He is also a senior member of IEEE, and ACM, IEEE Computer Society, IEEE Communications Society and Association for Information Systems. Dr. Chatterjee is a regular invited speaker at international meetings worldwide, consults regularly with Fortune 500 companies and serves as an adviser to many Indian IT companies.
Dr. Chatterjee received a B. Tech (Hons) in Electronics & Telecommunications Engineering (1988) from Jadavpur University, India; an MS (1991) and a PhD (1994) in Computer Science from the School of Computer Science, University of Central Florida . His Ph.D thesis was on congestion control algorithms in ATM networks for multi-class service under the supervision of Dr. Mostafa Bassiouni. . He was Co-founder & Chairman of VoiceCore Technologies Inc., which he formed back in 2001. In 2014, he os the Fpunder & CEO of DCL Health (Dr. Chatterjee’s Laboratories Health LLC), a wireless healthcare startup. He works closely with the Venture Capital and entrepreneurial startup community in Southern California area. He can be reached at email@example.com or firstname.lastname@example.org.